I wish to highlight the pathetic service from M/s First Flight couriers in dispatching a consignment addressed to me. A consignment (envelope, not necessarily to be handed over only to the addressee) was dispatched to me on 26th May 2010, but I did not receive it even after 2 full weeks. As per the status on their website, they have tried to deliver for 7-8 days and reported \"door locked\". They could have handed it over to one of my family members staying upstairs in the same house, or at least left a note at the door asking me to contact them after the 2nd or 3rd attempt. A simple thing has been really complicated by the lackadaisical attitude of the field staff.
All clients who read this article please think twice before approaching this courier company for any service.
I agree that this service is very bad.. i have a bad experience with this service.
I have to receive my courier its very urgent for me.The courier was at our town only but they are saying that "It will take MIN of 4days time for Home delivery,Otherwise come and take".I don't have time to go and take courier.
I don't understand why it takes 4full working days time from local office to address.It is a basic min service.
It is totally dislike the lack of courtesy in mentioning that come and collect the courier especially when you call your self as private sector services provider.I would like to provide this as customer feedback.
An email communication has been sent to First Flight Courier on June 11, 2010, 2:55 pm
mera pan card abhi tak nahi tak nahi aya hai, kirpaya bill no. B55656153 ki dispatch date batai