Reliance Communications Limited - DEDUCTION OF AMOUNT FROM MOBILE NO 9555286695 BY RELIANCE
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Complaint by: sunil kumar on January 14, 2011, 1:00 pm in Mobile Service Providers

1. WITHOUT REQUEST FROM MY SIDE FOR ANY FACILITY ,AUTOMATICALLY AMOUNT HAS BEEN DEDUCTED FROM MY MOBILE BALANCE.

2. AFTER ASKING ON 198, MR SATISH WHO HAS INFORMED THAT LIVE ASTRO HAS BEEN ACTIVATED ON YOUR MOBILE ON TODAY ON REQUEST FROM YOUR SIDE, WHERE AS NEITHER I HAVE BEEN ASKED NOR WILLING TO ACTIVATE SUCH PROVISION, HE STRAIGHT WAY REFUSE TO LODGE ANY COMPLAIN IN THIS REGARDS REPEATING THE SAME THING THAT ALREADY REQUEST HAS BEEN ASKED TODAY IT SELF BY TELEPHONE CALL. FINALY HE HAS REFUSED TO GIVE ANY COMPLAIN NUMBER AS WELL AS HE INFORMED THAT MONEY CANNOT BE CREDITED BACK WHAT EVER HAS BEEN DEDUCTED. ONLY THAT PROVISION CAN BE STOPPED AND ALSO REFUSED TO GIVE THE COM PLAIN NUMBER.
3. IN THIS REGARDS AND FINALLY HE HAS TRANSFERED THE CALL TO GPRS TECHNICAL SUPPORT WHERE KARNILESH HAS CONFIRMED THAT YOUR CALL FROM 198 HAS BEEN TRANSFERED TO THIS SECTION BY MR SATISH , WHO HAS TRANSFERED AT WRONG PLACE BECUASE NOTHING CAN BE DONE AT THIS END YOU HAVE TO CONTACT TO 198 ONLY.
4. IN THE VIEW OF ABOVE FACTS IT IS REQUESTED THAT SUCH TYPE OF DEALING IS NOT ONLY CAUSING INCONVENIENCE AND UN LAWFUL LOSS BUT ALSO PULLING DOWN AND LOSS OF FAITH ON RELIANCE COMMUNICATION.
5. REQUEST TO CREDIT THAT FRAUD DEDUCTION OF AMOUNT.

Complainant's Goal: CREDIT THAT FRAUD DEDUCTION OF AMOUNT FROM MY MOBILE BALANCE.
Complainant's Target: Reliance Communications Limited
Complaint Location: IndiaDelhiNew Delhi
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2.
Sun, 16 Jan 2011 - Business Reply from - RCOMcare (Reliance Communications Limited)

Hi Sunil,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

1.
Fri, 14 Jan 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Reliance Communications Limited on January 14, 2011, 1:00 pm