I AM USER OF YOUR GSM SERVICE AND MY CELL NO. ********00. I WOULD LIKE TO BRING IN YOUR KIND NOTICE THAT THIS MONTH RS. 30.00+45.00+30.00 HAS BEEN DECUCTED FROM MY ACCOUNT WITHOUT ANY PRIER INTIMATION. I CALLED ON YOUR CSTOMER CARE NO. THEY INFORMED ME THIS AMOUNT HAS BEEN DEDUCTED FOR NEW UPDATE, MY FEELING SERVICE, AND SOME OTHER ONE. I WANT TO KNOW WITHOUT ASKING FROM YOUR CUSTOMER WHY YOU HAVE DEDUCTED THE SAME. WITHOUT GIVING ANY OPTION THE CUSTOMER WHEATHER INTRESTING TO AVAIL THIS TYPE OF SERVICE OR NOT YOU ARE DEDUCTING THE AMOUNT FROM HIS BALANCE AMOUNT.KINDLY REFUND MY ALL DEDUCTED AMOUNT TO MY ACCOUNT. AND FURTHER NOTE I AM NOT INTRESTED ANY THIS TYPE OF SERVICE LIKE, CALLER TUNE, ASTROLOGY, NEWS UPDATE, HEALTH, JOKES, MY FEELINGS, VOICE CHAT FROM GIRLS ETC.
AND I ALSO DO NOT WANT ANY CALL FROM YOUR SIDE THIS FILMI GANE, GIRLS CHAT VOICE, BY YOUR NO. 56694400,5********5********4 ETC.
KINDLY STOP ALL THIS TYPE OF CALL AND SMS ON MY NUMBER.
I HOPE YOU CAN UNDERSTAND MY PROBLEMS AND WILL DO FAVOUR ME.
I HOPE YOU WILL STOP ALL THESE THINGS ON MY CELL NO.
I HOPE YOU WILL NOT PROVIDE ME ANY CHANCE TO WRITE ANY COMPLAINT IN FUTURE.
THANKS AND REGARDS
ASHOK KUMAR
I support this complaint.
I am facing the same problem for last 3 years and wanna change
Hi Ashok,
We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.
Regards,
RCOMcare
An email communication has been sent to Reliance Communications Limited on February 22, 2011, 2:45 pm
Hi Ashok,
We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com.
Regards,
RCOMcare