Date 06/12/2011

Myself ravi kumar nemiwal. In my family we are using 4 and 5 reliance gsm number. But there are two mobile number disputed first is +********9690 and second is +********2098. When we recharged account on these numbers reliance always deduct some amount and then we want complaint to customer care on these two number (*333 and 198) reliance always cut the call when customer executive on line. Yesterday 50 rupees deducted from +********2098 this number. No any notification we have received for this when we checked our balance than we found 50 rupees deducted from our accout. I can't understand that why reliance done this cheap activity, is reliance a poor company or other fraud company like gold sukh?
Please tell us that now we change your network or not. Either you refund my money or we change your network.


Thanks!!!

Ravi Kumar Nemiwal


Date 09/12/2011
Today i have received a message on dispute number that "there was no wrong amount deduction from your account".
When i talk your customer executive than he said that "Yes sir some amount was deducted from your accout". After a long discusssion with excutive they transfered my call to senior executive he change own word. He told me that there have no wrong deduction from your account. He just said me that i can't help you any more. I think there was nobody well educated and they are missguiding to customer so could you tell me which type service you provide to customer. I know only one thing please refund my money otherwise i will take so strick action against you and your orgnization.


Thanks!!!

Ravi Kumar Nemiwal


Date 10/12/2011
Today i have received a call form this number +********6200. She said that " yes sir some amount realy deducted from your account so yesterday evening amount was credit in your account". But i don't received any amount in my account.
And one thing i can't understand that some people agree with me but someone not.
Can you explain it.


Thanks!!!

Ravi Kumar Nemiwal

Date 16/12/2011
Dear Vasanth,
No any amount credited in dispute number, i think you just write this only for customer satisfaction but i want to tell you it is not a cs satisfaction, it is a fraud. I think reliance don't know how cs satisfaction. You all required more training for customer service. In this situation reliance should be close customer service. You all people only fake. I'm not satisfied with you customer service. Can you give me date when you credited 30 rs in my account.

Thanks!!!

Ravi Kumar Nemiwal