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Airtel Telemedia Services - Still I receive commercial call from Airtel

Complaint by Puneet on May 20, 2011, 10:58 am in Telecommunications

I had sent "START DND" sms to 1909 on 6th February, 2011. But still I am being called from Airtel for commercial purpose.

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Complainant's Goal: I do not want to receive commercial call
Complainant's Target: Airtel Telemedia Services
Complaint Location: India › Jharkhand › Ranchi
Complaint URL: http://www.icomplaints.in/still-i-receive-commercial-call-from-airtel-08564.html

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3.
Thu, 26 May 2011 - Business Reply from - Airtel_presence (Airtel Telemedia Services)

Dear Puneet,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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2.
Mon, 23 May 2011 - Business Reply from - airtelpresence (Airtel Telemedia Services)

Dear Puneet,

This is to inform you that your concern listed 20 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS

1.
Fri, 20 May 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to airtel on May 20, 2011, 10:58 am

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