hi sir i have a complaint regarding my sim card rejection.from last 4
days my sim card is rejected.i am using this card from last 5 years.i
have given my id proof at the time of purchase.from last 6 months i am
in saudi arabia .my sim has a balance of 104 rs and validity till may
2012.i use this sim in saudi arabia for incoming sms.my card has
unregistered now so i informed this to my brother in kerala and he
contacted customer care, they replied that we called many times for id
verification hence not receiving call they disconnected it..sir how
can i receive call in saudi arabia.incoming charge is 100 rs.they
should have been informed me in sms .so please take this complaint
seriously i can provide my id proof at any time any where, please re
activate my connection.my mobile number is ********06 .my e mail
seyed321@gmail.com
mobile:00********1248
00********3022
Dear Seyed,
This is to inform you that your concern listed 05 Nov 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
An email communication has been sent to AIRTEL on November 5, 2010, 12:23 am
Dear Seyed,
I would like to inform you that your concern listed 5 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards,
Rakesh Ranga
Airtel Customer Service Team