Paytm - PAYTM FRAUD never Purchase anything from Paytm Shopping
Contact Complainant     2148 Views     Report Spam  
Complaint by: Fahim on June 8, 2017, 6:07 pm in Online Shopping

NEVER Purchase anything from Paytm
This is fraud website.
If you still cannot believe just check in Google, youtube or on complaint forums

You can find thousands of complaints where customers are crying after purchasing from Paytm

I purchase Nikon Camera
When I open the parcel. I see old and defective camera.
Immediately lodged a complaint with Paytm on the same day
Date of order: 6th May (2017)
Parcel got delivered in 3 days.
I immediately lodged a complaint with Paytm.
They asked me to send the photos of outer cover, Photos of inner cover and old camera received.
I immediately send them multiple photos of all the covers, carton and old camera.
Then I was asked to wait for 2-3 days , they will contact seller.
But, when I do not receive any response. I contacted them and now after 5 days FRAUD game discovered.

I also got email saying "Return accepted"
Saying this ( We would like to inform you that currently we are unable to schedule a reverse pick up from your location.

We would request you to courier it back to the merchant at the address as mentioned on the shipment.
Seller address: Seller: krazy Deals
MAYUR SONI
E-200 DEFENCE COLONY, JAJMAU, KANPUR
Kanpur
U.P.-208010
)
And within another 30 minutes time I got email saying.
Return Canceled.
(We would like to inform you that we could not accept your request of return against this order due to following reason mentioned below.
Reason: Wrong item received )

Now this time they CHANGED their words.
NOW Fraud Paytm asking me to sign a "Empty Box received undertaking form"
I immediately contacted them and it also cost me hundreds of rupees on call charges. calling on their paid number.
I asked them, how can you change word and ask me to sign wrong form.

After this they are repeatedly sending same emails, copy and paste... that it.
They are even saying me, even though you have received wrong camera, you need to fill up this form. Else we do not anything.
This fraud Paytm even giving all false information. NOT calling and sending this email.

(( I tried calling you several times on your registered mobile number But unfortunately same was not reachable.


I do apologize for the inconvenienced caused to you, and raising this to the notice of relevant local investigation authorities, as required, request you to duly fill the handwritten undertaking with the sign and send it back to us for the further investigation.

Kindly share few images of barcode/serial number mentioned upon paytm polybag and a clear image of the weight of the shipment along with the inner and outer packaging by placing the shipment upon the digital weighing scale.))

REPEATEDLY ASKING SAME. WHEN I have already sent multiple photos of all packing on first day itself.
I even warn them I will complaint to consumer department.
They says you can do anything.
I even inform I will inform this to Yogi government. They are saying, even Yogi cannot do anything.

FRAUD Paytm even sending alternate emails saying we have resolved the issue.
I have contacted them 40 times in the 2 months.
But, they are doing fraud on the day light.
Still they think State Government at UP cannot do anything for them.
They even neglect the consumer department.

I have also complaint to Level 2. Few times got call and asking to fill same form.
I have even complaint to Level 3 same response.

Also I got call from courier team supervisor and they asked me if parcel is broken. I said parcel is not broken.
But, still Paytm forcing customers to fill wrong form.
I have also investigated on this and find many customers facing same issue.
Even after customers filling the form ( wrong form ) as per Paytm forcing them.They are just not resolving case since months.

And finally they close your complaint without any result.

So, you can purchase from Amazon, You can purchase from Flipkart
you can even purchase from any small website. you can purchase from ebay. you can purchase from rediff
But, never purchase anything from PAYTM

Don't go with big. This is completely fraud company.
They do not have even toll free number as you can find even on small shopping sites or big shopping sites. Where we do not get call charges.
They simply placed this STD paid number = 0120 3888 388
Address: B-121, Sector 5, Noida – 201 301, India
And when you call on this number totally brainless staff do not have any kind of knowledge, simply put you on hold for long time and if they do not have any answer they even disconnect you.

If you have any issue on Flipkart or other reputed shopping sites you can call their toll free number 1800
This is not available at Paytm.
Why do you know?
This is FRAUD website. Fraud shopping site
Please please and please forward to your friends and everyone.
NEVER purchase anything from Paytm
You might have done many recharges or done payment.
But, Shopping do not do.

Even if you have good experience, one day you can be cheated.
A customer actively contacted their seniors and everyone from day one but, Fraud paytm not refunding my money.

I am not alone, you can check lot and lot of customers having same kind of issue.
If you have already purchased and have good experience still not dot purchase.
They only have option to contact through care@paytm.com which they will reply after 2-3 days.
When calling on paid number, you just go mad. you lost your money on std calls.

Forward this to Facebook, Twitter and everywhere.
PAYTM is doing fraud and still after complaints daringly saying, you do anything, we cannot refund you.

So WHY to take risk of shopping on Paytm.
Just inform everyone about this story.
FRAUD PAYTM Shopping website

You ask for CEO, you ask for higher level department, you ask for managers, you demand anything. They do nothing.

Totally Fraud shopping site. Paytm should be banned from India.
Do not shop anything from Paytm

Complainant's Goal: Information to others
Complainant's Target: Paytm
Complaint Location: IndiaAndhra PradeshHyderabad
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments - 0 comments posted!