Ref No. MH/94725/14717

Dear Sir,

I have left Intelenet Global Services in March 2009 and had submitted the epf form in march 2009.

I had complained about the epf amount that I did not receive on 3 October 2009 however part payment of Rs. 12636/- was credited to my account. I called up the helpline number several times and they informed me that the remaining amount is a pension amount and will be credited in a months time. I waited till January 2010 and finally went to the epf office at the below mentioned address:

222 Bhavishya Nidhi Bhavan, Charkop Market, Sector no.3 Kandiwali west
Mumbai 400 067. I was informed to meet a lady on the Ist floor who was very unhelpful and said that I will have to resubmit the form when i asked her the reason she said cannot help me further and I have to re submit the form at Intelenet. The next day i immediately went to Intelenet office and have filled up the form.

Till date I have not received my pension amount and your helpline numbers are so bussy that it is always difficult to contact anyone overthere.I am very unhappy and unsatisfied with the service and request you to look into the matter at the earliest.

Regards

Vikrant Wadikar