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Lenovo India - Not Satisfied with the After Sales Service of Lenovo

Complaint by Rajib Hazarika on October 13, 2010, 11:22 pm in Computers and Accessories

I bought a Lenovo laptop computer G450 from M/s Spectrum Trade & Communication Centre, Guwahati, Assam on 18/06/2010.
On 19 th Sept, 2010 my laptop became very slow so I took that to their Guwahati service centre M/s S. D Infotech, Guwahati on 20th but the online complaint registration was done on 27th as informed to me by the service centre. The Complaint number is 4270081373 dtd 27/09/2010. The Hard Disk Drive is crashed and they have asked for a replacement of the same on 27th of Sept. But Till now M/s S. D Infotech have not Replaced the same and they are least concerned to inform me the reason for the delay. I would like to inform you that I am not at all satisfied with the service Lenovo is providing.

Please take this a complaint against Lenovo for not rectifying the problem of my Laptop. I urge if you could help me out anyway . I would be grateful to you all. Awaiting an early response from your end.

regards,
Rajib Hazarika.
094351-12970.

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Complainant's Goal: I need Serivce soon
Complainant's Target: Lenovo India
Complaint Location: India › Guwahati
Complaint URL: http://www.icomplaints.in/not-satisfied-with-the-after-sales-service-of-05190.html

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Wed, 13 Oct 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Lenovo India on October 13, 2010, 11:22 pm

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