Matrix Cellular International Services Pvt. Ltd. - Matrix
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Complaint by: Purav_314 on May 8, 2014, 6:27 pm in Telecommunications

These guys definitely know how to treat a customer as a client than just another person.!! I took a matrix sim card for France for a week and when i got my bill, it was massively charged @30k. When i called up the sales guy who got me the sim, he actually sat down and deleted all the calls that were charged before i even took the number and refunded all the excess. Impressed with the way they treat the clients and it still remains as my travel partner 

Complainant's Goal: Impressed
Complaint Location: IndiaDelhi
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Fri, 09 May 2014 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd.)

Dear Purav,
Thank you for appreciating our products and services. We work very hard to provide the best services to our customers and your kind words are very encouraging for us. We look forward to having an opportunity to serve you again in future.
Regards,
Team Matrix