Matrix sim -cheated


i wanted to carry a matrix sim card to belgium & holland for my personal safety. I had requested the service provider not to activate the gprs on my sim, and i did not want any network connections like the facebook, whatsapp,e-mail or blackberry services. I only wanted a plain sim for both these countries which has free incoming calls, paid sms and outgoing calls for my safety. I have been carrying the matrix sim to many countries like hongkong , taiwan,thailand and so on. My holland sim had nominal payment on it as i hardly used it. As most hotels were wi-fi enabled my blackberry could use the wi-fi services when i was in the hotel on my phone to check the e-mails, facebook etc on the wi-fi. However when i returned backed to india i was shocked to see that the matrix has deducted rs 71,531.23/- from by credit card !!! They has slyly pushes in a 'gprs-activated' sim for belgium and all the time i was using the hotel wi-fi actually the gprs was been in use without my knowledge as i knew that the sim was non-gprs. This is shocking and the company did not regret on this , nor did the local dealer.....i have completely lost faith on this cellular matrix service as they provided me with sim which i did not want resulting in hugh financial losses...