Complaint by
smandal on December 9, 2011, 11:39 pm in Online Shopping
Dear Sir/Madam,
On 23.11.2011, I have placed an order for Easy Mop Orange and Leonardo Cooking Olive Oil Kit (order no: 2011-11-23-021795) to Star CJ Alive.
1. Leonardo Cooking Olive Oil Kit has been delivered very promptly on 25.11.2011 by AFL courier.
2. Easy Mop Orange has not been delivered to me even 15 days after placing the order.
I have already registered a complaint to its Customer Care on 01.12.2011 for the same. Even after repeated inquiry, nobody from its customer care department is able to tell me when the Easy Mop Orange will be delivered. I have sent several emails to response@starcj.com but no reply has been received till date. I have posted a question on Customer board on 29.11.2011 but still no answer to my question has come. It seems Star CJ is least bothered to reply to my queries. The service provided by Star Cj is really pathetic and I would request all to avoid this.
Regards.
Sunil Mandal
Panvel, Navi Mumbai
An email communication has been sent to Star Cj Alive on December 9, 2011, 11:39 pm
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Today (20.12.2011) i.e. nearly a month after date of order, the Easy Mop Orange has been delivered. It's better late than never. Thanks to iComplaints.in. Thanks to Star CJ Alive too.