Matrix Cellular International Services Pvt. Ltd. - Honest and good services
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Complaint by: rehman22 on November 10, 2014, 12:34 pm in Telecommunications

I got my daughter a Matrix Sim Card who was travelling to Singapore for a college interview. It was easy getting in touch with her over calls and whatsapp, which made things lot simpler for us. The only disconnect that was the bill of rs 10000/- which was delivered. I was assuming that i’d have to argue my way through this bill mess and get a refund but i was actually impressed when the sales guy was co-operative and admitted the incorrect bill, had it corrected and delivered.. Really appreciate their honesty and not to forget the services.

Complainant's Goal: Very happy with the service.
Complaint Location: IndiaChhattisgarh
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Thu, 13 Nov 2014 - Business Reply from - Matrix Cellular (Matrix Cellular International Services Pvt. Ltd.)

Dear Valued Customer,

Thank you for the feedback and using our services. We are delighted to know that you had a great experience. We look forward to your continued support and long term relationship in future.

Regards,
Team Matrix