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Airtel Telemedia Services - Frequent deduction of balance without any reason

Complaint by Vijay Kumar Singh on June 25, 2011, 9:32 am in Mobile Service Providers

On 24-06-2011 I recharged my Airtel Mobile No. 9862333951 with Rs. 110/-.
In the evening same day I received a message that a sum of Rs. 99/- have been deducted from my account. There is no reason of such deduction. I tried my best to contact customer care to know the reason but no body listen, even none is attending my phone call. I know the reason because they deducted my balance without any reason. I am facing this problem since long but this time but never complaint earlier because of little deduction. Please help me take action against defaulters.

Vijay Kumar Singh

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Complainant's Goal: I want my money back
Complainant's Target: Airtel Telemedia Services
Complaint Location: India › Agartala
Complaint URL: http://www.icomplaints.in/frequent-deduction-of-balance-without-any-reason-08971.html

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2.
Thu, 30 Jun 2011 - Business Reply from - Airtel_presence (Airtel Telemedia Services)

Dear Vijay Kumar Singh,

I would like to inform you that your concern listed 25 June 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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1.
Tue, 28 Jun 2011 - Business Reply from - Airtel_presence (Airtel Telemedia Services)

Dear Customer,

This is to inform you that your concern listed 25 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc
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