DELL India - dell laptop dead
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Complaint by: Prahlad Mishra on July 27, 2013, 3:40 pm in Consumer Electronics

Dell laptop purchased online on 17th January 2013 . It's now dead. Not working even after charging.

Complainant's Goal: To kindly send a dell technician for the service.
Complainant's Target: DELL India
Complaint Location: India › Madhya Pradesh › Jabalpur
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Recent Comments
1.
Fri, 02 Aug 2013  Dell_shaina_m

Hi Prahlad ,

I am Shaina from the Dell Social Media outreach team.

I will help you with this issue.

Please confirm if there is power light on your system and also check if there is any light on the AC adapter
Also please share your system service tag so that I can check the system details to assist you further.

You may find the service tag

**on the bottom of the laptop on white sticker
**it’s a seven digit alphanumeric code which ends with BS or number 1.

If you experience any difficulties, please feel free to contact me directly by sending a reply to this blog
We would recommend you do not post your private information on a public forum.


Thanks & Regards
Dell_Shaina_M
Dell Social Media Responder