DELL India - Dell Keybord Issue
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Complaint by: amitabhpradhan1@gmail.com on February 26, 2013, 8:08 pm in Computers and Accessories

I have purchased a laptop of Dell Inspiron N5050 in March 2012 which was having the rupee symbol in the

keyboard adjacent to $ symbol. After 8-9 months there was some noise sound found in the keyboard, so the Dell

support staff replaced it with a new keyboard. But that keyboard didn't contain any rupee symbol, so the

support staff said to replace it after somedays. After that date have complained many times to replace that

old version keyboard, but all in vain. They are doing the same job by bringing the same old version keyboard

everytime which doesn't contain any rupee symbol.My waranty will expire on 21st March 2013, but they said

that the keyboard having the rupee symbol is not available now. So what will i do to get the correct keyboard

from Dell before my waranty expires. Where can i lodge a complain against Dell if they are answering like

this and not providing the correct part to me. My service tag code is 302******** and mobile no is

********83. Please help.....

Complainant's Goal: To get justice
Complainant's Target: DELL India
Complaint Location: IndiaOrissaKhordha
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