DELL India - Dell Inspiron M5010 7 Beep Issue
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Complaint by: anjalisoni7 on August 2, 2013, 10:58 am in Computers and Accessories

Hello,


I got my dell inspiron m5010 on august 2011 as my birthday gift . after 16 months of purchase of dell that is nearly dec 2012 I was getting 7 beep on startup I post a thread on dell official website and the dell cosumer person of that website contact me and said for one time exception they will change the mother board for out of warranty laptop for free. then After 5 month of replacement of mother board ie in june 2013 I was getting 3 beep. I again re post a thread in dell official website but they deleted it. I purchased it for 30k and now its value is 0. I want to add complaint against quality of product dell is delivering now.

Complainant's Goal: Either Money Back or replace motherboard with the good quality
Complainant's Target: DELL India
Complaint Location: India › Madhya Pradesh › Indore
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Recent Comments
1.
Thu, 22 Aug 2013 - Business Reply from - Kaveri (DELL India)

Hi Anjali,

I am Kaveri from the Dell Social Media outreach team.

Regret for the unfortunate experience. I will help you with this issue.

3 beeps indicates system board failure. I am afraid if your system is out of warranty then you might need to pay for the repair.

In case of any further assistance Please feel free to contact me directly by sending a reply to this blog.
We would recommend you do not post your private information on a public forum.

Thanks & Regards
Dell_Kaveri_D
Dell Social Media Responder.