I have purchased the Laptop from DELL on 02.11.2012 from its dealer, till today my laptop has been get repaired by more than 6 time by DELL in which approximately all parts (4 times touch pad, 1 time mother board, 4 times speaker, 1 time dvd writer, 1 time heating fan, 1 time LCD backcover, 1 time wireless card etc) & even next service in process to replace the hard disk , motherboard, LCD, battery & charger which has been confirmed to replace by DELL.

I have requested to DELL to change the My laptop with new one(same modal) because they have failed to catch the actual problem in my laptop. My laptop is still in warranty period.

They are not replacing my laptop System with new one because we have paid for new laptop , But they are offering me to get either 75% credit note or refurbished (second hand) other laptop against my laptop.


Latest Complaint ID ********7 (service tag 830WVS1)