BSES Rajdhani Power Limited - Complaint Against Wrong Electricity Bill (ID # 3968)

To,
The BSES Limited,
New Delhi

Sub.: Complaint Against Electricity Bill CRN No. 2660212385(Regarding excess bill for the month of June & July)

Sir/Madam,

This is with reference to the Complaint against electricity bill. The above meter is in the name of of D Acharya vide connection no. K.No.:2660w3552294 CRN No.: 2660212385 R/o rzd2/44,kh no: 758/99,gali no 4 and 5, Mahavir enclave.

We received the electricity bill for the period of 01.06.2010 to 13.07.2010 and I got shocked when I saw the bill i.e. for Rs 8394.38. Last bill, which I was paid for the month of May 2010 was for Rs. 2802/- for Unit 640.We have made a complaint on 25.06.2010 about the meter is dead Vide complain no E266010061509, for which the BSES turned up on 5th july 2010 for checking and found to be the meter is faulty. As per their record the meter was stopped working on total 1600 unit from the date of Installation ( 18.04.2010 ) till ( 25.06.2010 ). The new Meter was installed on 07.07.2010 and till date ( 29.07.2010) is 203 Units.

It is not at all possible to consume for a domestic consumer of total 1948 unit in a single span of 15 days, as most of the days we are out of town. This is excess billing need to be checked properly at your end which can be due to not proper reading taken by the executive authorized for this area. Therefore you are kindly requested to please correct/rectify the bill and take necessary action

We tried to give the written complain at Area Office C-2D, Dabri Mour, Janakpuri on 29.07.2010, but all goes in vain as your customer service representative denied to register our complain and state that what has been bill provided all are correct and we are not going to accept any complain. This very embarrassing that your customer service representative are not responding properly.

You request to kindly consider the request and advise

Thanking you,
D Acharya
Mobile no: 9654969605