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BSES Rajdhani Power Limited - Complaint Against Wrong Electricity Bill

Complaint by Deb on July 29, 2010, 9:01 pm in Others

To,
The BSES Limited,
New Delhi

Sub.: Complaint Against Electricity Bill CRN No. 2660212385(Regarding excess bill for the month of June & July)

Sir/Madam,

This is with reference to the Complaint against electricity bill. The above meter is in the name of of D Acharya vide connection no. K.No.:2660w3552294 CRN No.: 2660212385 R/o rzd2/44,kh no: 758/99,gali no 4 and 5, Mahavir enclave.

We received the electricity bill for the period of 01.06.2010 to 13.07.2010 and I got shocked when I saw the bill i.e. for Rs 8394.38. Last bill, which I was paid for the month of May 2010 was for Rs. 2802/- for Unit 640.We have made a complaint on 25.06.2010 about the meter is dead Vide complain no E266010061509, for which the BSES turned up on 5th july 2010 for checking and found to be the meter is faulty. As per their record the meter was stopped working on total 1600 unit from the date of Installation ( 18.04.2010 ) till ( 25.06.2010 ). The new Meter was installed on 07.07.2010 and till date ( 29.07.2010) is 203 Units.

It is not at all possible to consume for a domestic consumer of total 1948 unit in a single span of 15 days, as most of the days we are out of town. This is excess billing need to be checked properly at your end which can be due to not proper reading taken by the executive authorized for this area. Therefore you are kindly requested to please correct/rectify the bill and take necessary action

We tried to give the written complain at Area Office C-2D, Dabri Mour, Janakpuri on 29.07.2010, but all goes in vain as your customer service representative denied to register our complain and state that what has been bill provided all are correct and we are not going to accept any complain. This very embarrassing that your customer service representative are not responding properly.

You request to kindly consider the request and advise

Thanking you,
D Acharya
Mobile no: 9654969605
Indian Voice
 
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Complainant's Target: BSES Rajdhani Power Limited
Complaint Location: New Delhi Mahavir Enclave
Complainant's Goal: TO RECTIFY THE WRONG ELECTRICITY BILL CHARGES
Complaint URL: http://www.icomplaints.in/complaint-against-wrong-electricity-bill-03968.html



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2.2 days ago  firoj ansari To, Date-08-09-2010
The Business Manager
BSES Rajdhani Power Limited
C-2,D, Dabari Mour Janakpuri
New Delhi-110058.

Subject: - Wrong Arrear charges against K.NO.2660W5531420.

Dear Sir,
This is in continuation to my letter Dated 26 August 2010 and several verbal communications with regrets I want to state that I am getting bills with wrong arrears continuously, Please note that as per your records(manual register) the arrears are of Mrs.Bimla Yadav Resident of R.Z.D-69/1,GFKHMO83/24, Gali no.4, Mahavir Enclave New Delhi.
His/Her Old KNO.7PM5061268881 (CRN 2660W5531395/2660094710) has been transferred to my K.NO.2660W5531420 /CRNO.2660050187. As these dues are not concerned to me.
Hence you are requested to remove the arrears of Rs.3690/- from my account immediately.



Thanks!

With best reg.


Sali Atta Kujain
Mob-9540224766

Copy to:-CC
• COO BSES Neharu Place.
• Secretary DERC.

1.2 months ago - Message from iComplaints.in Helpdesk

An email communication has been sent to BSES Rajdhani Power Limited on July 29, 2010, 9:01 pm


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Deb

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