ABN AMRO Bank - Clearnce my name in cibil database

Dear Sir/Madam,
I had ABN AMRO credit card and used for retail transcations and Balance Transfers. My last transaction was Balance transfer from ABN amro to CITI credit card amount of Rs1,10,000/- on 24th April'09 with 0.99% interest rate and Rs199/- processing fee and tenure is 6 months. But in my November'08 statment I have observed that they have charged me 1.99% processing fee(2189 and 10.30% servica tax on this amount is Rs225.46/-, total is Rs2414.46/-) instead of Rs199/-. And I have send so many mails to them about this but there was no reply from them. Finally I have calculated as per Rs199/- processing fee and paid the total outsatnding amount Rs87,913/- on 28th October'09.
After I paid the total outstanding amount also I have send many mails saying that I have padi ally my dues on my ABN AMRO credit card thanks for your service and I don't nee your card in future so please cancel this card. But no reply from them.

Please find my payment details as below.

28-10-2009 Rs87,913/- Cheque No:878009 BT from Standard Chartered bank
27-08-2009 Rs6,216/- 0001699174 paid online from CITI bank account
30-07-2009 Rs5,277/- 090080908019274 paid online from CITI bank account
30-06-2009 Rs5,500/- 0001456316 paid online from CITI bank account
28-05-2009 Rs7,000/- 090080907326437 paid online from CITI bank account

Now ABN AMRO is asking me to payaround Rs8,000/- to clear the dues. And they have put me in cibil database as a defaulter. This damages my records. So please I am requesting/demanding to clear my details from cibil database and send me no dues certificate.

Find my credit card details as below:
Card type:ABN-AMRO GOLD- MASTERCARD
Name:DAYAKAR REDDY LOKA
Card No:5425-0517-0390-1305

Thanks,
Dayakar
9985101003