vodafone number-********77
I registered a complaint with vodafone on 28th october 2013. Complaint no. is 2403182092. Complaint was never resolved... due date was 30th october. Their answers were not satisfactory.I talked with many team leaders named.. Amit, AMish ,tarun .. They were very impolite and were very rude. they were not accepting their fault..They gave fake promises such as - sir wait for 4 hours , wait for 12 hours, 24 hours . But complaint was never resolved. Somehow I got contact number of nodal office, I contacted Mr.Atul from Nodal officer desk on 1st nov 11 am. He gave me a docket number..536550537 and assured me that he will resolve the issue by 2nd nov 1pm. But even after that issue was not resolved. the issue is for just Rs.126 , But I wasted a lot of time in calling them , had problems ,, and wasted around Rs.100 for waiting on IVR as nodal number is not toll free. I want Rs.1000 from vodafone as compensation for giving me problems and for delay in service (actually not giving service till time ) , for not solving complaint ,. I want their senior person to call me and say sorry on behalf of vodafone. I have actaully experienced how worse is the service of vofadone ... even nodal officers are of no use. friends never use vodafone.. they will ruin your time. Regards Shivendra ********77
alternate number-********98
Regards
Shivendra Gupta
Vodafone No. ********36
I am facing a lot of problem regarding vodafone network and i have also registered the complaint many time from last 6 months but no action taken by vodafone team. every time customer care says that complaint has been resolved in 2 days but not solved. Before some time i applied for port the number but the request was rejected by vodafone .for bill but i have deposited security 250 rs at the time of connection and customer
care said that it will not adjust in bill.