My Name is Ashok. recently last month on 20th Jan. 2011, I had taken a connection of VODAFONE, the no is prepaid ********29. I got the internet pack of 2GB. I was using it. After one month, on 21st Feb. 2011, I recharged it for 2GB pack. I got a msg that it is recharged it with .6. But I didnot get the msg of 2gb usage. For that I was trying to get the same by sending msg "USE 144" etc, I tried to contact at customer care and run to the mini store. Then I came to know that my account got negative balance. I recharged it again. I also contacted to customer care but no services activation. One more time, it went in negative. I recharged it again and contacted and emailed to all levels at Vodafone. But no success. Like this I have recharged it 3~4 times and also visited to the Ministores, phone calls , emails. I have wasted my 8 days time and money. But till today, no services activated for 2gb pack. The slogan "Happy to help" should be "Happy to trouble" I have wasted my money by buying Vodafone USB stick + 3~4 times recharge money + 8 days time for Follow-ups+ by phone calls + harrasment + my children educations time (which the VODAFONE can never fulfill the loss. I have contacted all top to bottom by sending the e-mails. I have already paid 3~4 times more pack values without any USAGE. It is all in waste. It seems that VODAFONE wants me to work for him. But still I cannot make happy to him "Because it is like an open way. One side I got recharged and other side it will go in the account of vodafone, without my usage.
My complaint for Vodafone is to reversal of my loss. They are doing their duty, but we cannot make on followups . I have to do my job also. Follow-ups are the wastage and useless for me. If I have paid something, then I have the full right to get its benifits. Vodafone is a LOOP where the customer will be died and cannot come out. VERY BIG CHEATER AND FARUD.
They are cheating and froud me. I had not thought it in the dream about this image of VODAFONE. It is beyond from the GOVT offices.
So request you to please make justice with me.
Thanks and regards,
Ashok
********50
An email communication has been sent to Vodafone Delhi on March 1, 2011, 9:21 am
Hi,
i pranab sarkar (********94) bought a USB stick worth of rs.2300/ from vodafone store from connaught place on 14th june, its not working and store boys back it from me on 17th on june saying for replacement and after 10 days nor they give it to me nor make any information......SUFFERING VERY BADLY AND HARRASED BY VODAFONE AND THEIR STORE BOYS!!!