uniconnect sim pvt ltd - Very rude customer service executives
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Complaint by: Aditi on July 6, 2015, 1:16 pm in Telecommunications

Very rude customer service executives --- I bought a Uniconnect sim card for Singapore from Dehli airport and without even telling me that i will be given a UK number, i was handed over the packet explaining how the calling would be and how would it work. Despite of me asking about their call charges and all, he kept on saying arre ma’am this is very cheap, you wont get it anywhere else and since i was running late for my flight i just bought the sim. When i made my first call, i was shocked to hear that it was a UK number i was calling from and the 2 min call costed me 10rs while had i used a local number it wud have costed me less than that. When i called their customer team for an answer they were literally so rude in saying that it was my fault that i was so careless and didnt seek information on the number or the call charges so there was no point calling them and cribbing about it. Great service you guys from Uniconnect. I will ensure that this spreads around and people think twice before picking up a sim card from you before flying out to anywhere.

Complainant's Goal: Very rude customer service executives
Complainant's Target: uniconnect sim pvt ltd
Complaint Location: IndiaDelhi
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