Poorvika Mobiles - This is a complaint for the selfie stick i bought from Poorvika
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Complaint by: Sohan Subhash Asgaonkar on June 28, 2015, 2:26 pm in Mobile and Cell Phones

This is a complaint for the selfie stick i bought from

Poorvika Mobiles Private Limited, Branch Madiwala, Door No: 3/4,

Maruti Tower, Hosur Main Road, Madiwala, Bangalore 560068.
Phone: 080 41690807,+********8855

Tin No./ CST No. 2********07, date : 06/12/2013, CIN :

u52100TN2009PTC070845,

Invoice Number SI/BMAD/1706
Invoice Date 18/05/2015
salesperson 5958 - Dhanasekaran R
Amount paid rs. 1200

I bought it from store instead of online shopping for the sole

reason of warranty/Guarantee. And I confirm the same to store

also about the warranty. They said six month warranty. Same was

available online at almost half price online but no warranty.

I brought this selfie stick home and tried to charge and the

connector was faulty and it went inside .i.e its soldering came

out. The other day I went to showroom to replace the stick. They

said it is physical damage and cannot be replaced or repaired.

The selfie is new and didnt fall down for physical damage. Also I

didnt do anything which will cause the damage still they were not

listening and constantly saying the same thing again and again

about physical damage. After raising voice and calling to their

complaint department they agreed of the repair.

I tried 9-10 times calling about the status of repairing. First

few occasion they said they are looking into market for the

connector. Now they are saying the connector is not available. I

saw when they opened that selfie stick there were only soldering

came out and connector was damaged and nothing else was damaged

the board was all good. Now this connector is commonly found flat

pin nowadays found in almost all the android mobiles and has to

be commonly found.

This store is fraud and i advice not to buy any product from this

store to all the people in this forum.

I yet to collect my selfie stick from this store and its been

with them for almost 1 and half months.

Sohan Asgaonkar
********09
Bangalore

Complainant's Goal: To get product replaced or repaired
Complainant's Target: Poorvika Mobiles
Complaint Location: IndiaKarnatakaBangalore
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