SIR I am ESWARAN my mobile number is ********74 and i had complaint against poorvika mobiles,udumalaipettai.i brought sony xperia sp for RS=25000/-from poorvika mobiles on 31/07/13.imei no355********8504 bill no 3684 on one year warrenty.complaint on my mobile imei355********3203 and again replace the mother board imei 355********8134 and again replace the mother board 355********9249 on last weak and again my mobile is complaint camera is not working display some times whitish three months of continous problem.i had more then five continous issues with this mobile.poorvika and sony promised to replace the mobile new one.but they just change the mobile case and gave back same mobile.please help me resolve the issues cash back
Hi Eswaran,
I am a big fan of Sony mobiles. I bought Sony Experia M some months back from Poorvika Mobile store. After few months, the phone started hanging and automatically getting off in between. So, I went to Poorvika again and explained them about the problem. They took the mobile and told me to come next day as it was in warranty so they didn't charge me. Second day I went there and ask for my mobile. They returned my mobile and told me to check it. When I check it was working properly. I asked them if it again starts hanging then they told to bring it back. My mobile is working good after that and don't have to visit them again. They were kind and polite with me from the beginning.
dear Eswaran my name is surayakant shetty and i am a regular customer of Poorvika mobile shop. I bought more than 4 mobile from their shop trust me all four are working very smoothly..i can understand your problem some times hardware problem persist on mobile phone i suggest you to contact Poorvika mobile customer care department one more time and explain your problem more specifically.
I am very much sure they will resolve your problem.