i had recently ordered blackberry 8830 GSM & CDMA & after 10 to 15 days, i was facing technicality problem withe the handset and i registered the complaint directly with the vendor from where the parcel
was delivered to me. Vendor did not reverted to any of my calls or mails.

Finally i got in touch with Naaptol Customer service team & they asked me send back the product for replacement or refund.

I was happy to see the immediate revert from Naaptol Team & they had instructed me to send back the product to there ware house for refund without any courier charges.

The amount was credited to my card account in 2 days, post Naaptol received the parcel.

I m greatful to Naaptol team. End of the day, customer service after the sales is important & that keeps the reputation and name of the brand ticking in the market.

Thank Naaptol Team.