Indian Railways - TDR proceeds not received
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Complaint by: Devjeet Mullick on February 10, 2011, 12:23 pm in Indian Railways

I have file 2 TDRs of etickets from IRCTC as per the following details but till date I have not received the refund on any of them. I have followed up with IRCTC but have been told that 90 days is a normal TAT. However in these cases more than 6 months have passed, but I have not got the refund yet.

The TDR Status for both is showing as : Forwarded to Railway

The Refund Status : Refund under Process

TD Transaction ID : 0223620197 dtd 06/07/2010
Reference No : ekt20100********479
Reason : Train Cancelled (due to bandh called by ruling party)


TD Transaction ID : 0230921279 dtd 19/07/2010
Reference No : ekt20100********856
Reason : Passenger Not Travelled (both passangers)

Please let me know how longer it will take the Indian Railways to process this.

Complainant's Goal: I want my money refunded
Complainant's Target: Indian Railways
Complaint Location: IndiaWest BengalKolkata
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Thu, 10 Feb 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Indian Railways on February 10, 2011, 12:23 pm