Hi,

I have filed a TDR long back on Feb 2009, however my money has not been refunded to my citi credit card account.

please find attached the TDR details, also please find the details below



TDR Details
Transaction Details
PNR Number ********33 Booked On 8-12-2008
Transaction ID 00******** Ticket Type eticket
Class SL Internet Service Charge Rs 10.00
Date Of Journey 22/2/2009 Ticket Charge Rs 385.00
Bank CITI DEBIT CARD Total Rs 395.00
Train No 2150 Railway Zone CR
From Station KATNI(KTE) IRCTC Zone GGM/WZ
To Station PUNE JN(PUNE) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Varun Yadav 26 Male S6 0011 Booked



Reason For TDR : Passenger Not Travelled.
TDR Status : Forwarded To Railway
Reference No : ekt200********5910
TDR Zone : CR
TDR Filing Date : 23-Feb-2009
Forward To Railway On : 25-Feb-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00


I have written 2 mails to irctc regarding this however I got the response stating

"The case of PNR No.********33 has been forwarded to CCM/CR Railway on 25-Feb-2009 .We have already issued Reminders on 03-Jul-2010 to concerned railway to chase up the case.But despite reminders refund is yet to be received from the concerned railway.Now we have sent another reminder on 9-August-2010 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account."

Kindly look into this matter.

Regards
Varun Yadav