Sulekha.com - Sulekha.com not replying for refund
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Complaint by: Aayush on September 21, 2012, 1:19 pm in Online Shopping

I was purchasing HTC explorer from Sulekha deals. I made the payment of INR 7690. The payment was successful which confirmed by my Bank.
Transaction Details - IPAY/ESHP/TECHPSL/18247404/L601_Sulekha
Amount - INR 7690

But Sulekha showed some Error for the transaction and Order was not processed. Now I am trying to contact Sulekha from last 2 days, but they are not replying to any of my email. Very poor service.

I used mobile number - ********20 for the transaction.

I am waiting for the refund of INR 7690. But they are not replying to my mails.

Please help me get my refund ASAP. I need that money urgently.

Regards,
Aayush

Complainant's Goal: Refund of Rs 7690
Complainant's Target: Sulekha.com
Complaint Location: India › Madhya Pradesh › Indore
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Recent Comments
2.
Mon, 01 Oct 2012 - Business Reply from - From Team Sulekha Response (Sulekha.com)

Dear Aayush,

As communicated to you by our customer support on 20/09/2012 the invoice has been sent to you. Also hope you have taken delivery of your second order for an HTC Explorer phone (order no:SUL50********) on 26/09/2012.

Regards,
Team Sulekha

1.
Tue, 25 Sep 2012 - Business Reply from - From Team Sulekha Response (Sulekha.com)

Dear Aayush,

Extremely sorry to hear that you had a bad experience. We have noted your complaint and will revert to you soon.

Regards,
Team Sulekha.com