Sulekha.com - Sulekha deals sends blank package
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Complaint by: akash on August 20, 2012, 7:22 pm in Online Shopping

Hi ,

I have purchased Samsung mobile from sulekha deals through my credit card but they have sent me empty package.
When I have opened the completely sealed package there is nothing inside the box.

I have contacted customer care of sulekha deals but the are not replying proper answer and after communicating for four five day without proper answer now the have stopped communicating with me.

So sulekha deals is a fraud company don't buy any thin from suleka deals.
they will collect your money but didn't provides you the product.

Complainant's Goal: aware people not to buy any thing from sulekha deals
Complainant's Target: Sulekha.com
Complaint Location: IndiaGujaratSurat
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Recent Comments
4.
Tue, 25 Sep 2012 - Business Reply from - From Team Sulekha Response (Sulekha.com)

Dear Akash,

We still have not received a response from your end and hence we are assuming that your issue has been addressed. In case of further queries.

kindly contact us on our toll free number 1800 3000 1515.

Thank You,
Team Sulekha.com

3.
Fri, 07 Sep 2012 - Business Reply from - From Team Sulekha Response (Sulekha.com)

Dear Akash,

We are eager to resolve your issue. Could you please send us the order id you received while placing your order with us so that we can register your complaint and work on resolving it at the earliest.

Thank You,
Team Sulekha.com

2.
Tue, 21 Aug 2012 - Business Reply from - From Team Sulekha Response (Sulekha.com)

Dear Akash,

Extremely sorry to hear that you had a bad experience. We have noted your complaint and will revert to you soon. Can you give us the email ID or order ID?

Thank You,
Team Sulekha.com

1.
Mon, 20 Aug 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Sulekha.com on August 20, 2012, 7:22 pm