Dear Mr. Bhaskar,
I would sincerely like to apologize for the inconvenience you faced.
We would request you visit your nearest Blue Dart office and send the product to the below mentioned address:
Aramex India Pvt Ltd
12/A, New Sun Mill Compound,
Lower Parel,
Mumbai – 400013
Also, provide the centralized A/c # 113260. Mode: DP to the logistics. You don’t have to pay any courier charges for the same. Kindly mention your order number [560022]and your contact details on the product.
Please help us with the AWB # after sending the product.
You will receive the refund within 7 to 10 working days from the day we receive the product back.
You can also contact us support@naaptol.com or crm@naaptol.com. Also, you can call us on ********00 for further assistance.
We request your patience in the interim.
Regards,
Customer Care.
An email communication has been sent to Naaptol on January 15, 2011, 1:09 pm