Dear Tom,

I would like to apologize for the inconvenience caused to for the purchase of Spy Pen from Naaptol. We are working on to improve our service, so you would not face any inconvenience in future.

Also, we would be more than happy to serve. However, due to absence of your Order Number, your Complete Name, Contact details, we are unable to solve your Query.

Please write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on ********00 for further assistance.

Regards,

Customer Care.