Dear Jasmeet,

We regret the inconvenience caused to you. As you have mentioned in your complain that due to defect in product you want the refund. I can see that your request for refund has been escalated and the full amount has been refunded back to you:
Chq no. – 017059
Clearance Date - 02.06.10
Refund Amount: Rs 3699.00 /-.

We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on ********00 for further assistance.

Regards,

Customer Care.