Naaptol - Response to Dr. Vidya Sagar on his request for refund
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Complaint by: Girija.Nair on July 19, 2010, 4:24 pm in Online Shopping
Dear Dr. Sagar,
I would like to apologize for the inconvenience caused to for the purchase of Om namoh Shivay -42 DVD Set from Naaptol. We are working on to improve our service, so you would not face any inconvenience in future.
After checking your Naaptol account, I've found that your request for refund has been escalated and the full amount has been refunded back to your Credt Card:
Payment Transaction Number. – 2010040********
Clearance Date - 06/04/2010
Refund Amount: Rs 5799.00/-.
Please write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on ********00 for further assistance.
Regards,
Customer Care.
Complainant's Goal: Response to Dr. Vidya Sagar on his request for refund
Complainant's Target: Naaptol
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An email communication has been sent to Naaptol on July 19, 2010, 4:24 pm