Nokia India - Replacement of phone
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Complaint by: mrohankar on July 31, 2013, 12:38 pm in Mobile and Cell Phones

Hi
Im using Nokia lumia 920 I bought the Phone In moth of Jan . since then till now I have been facing a lot of problems with the phone from the Audio issue to phone heating up problem . now my recent problem is the Audio jack is not working properly .. im tired of getting Problem from this phones and your service center Sucks Big time . the worst service of Nokia is from the Service centers , those people are not ready to listen to anything Ive paid a huge amount for a Phone and I need a replacement for it …
IMEI no :- 35414********60
Contact no :- ********47

Complainant's Goal: I want a replacement
Complainant's Target: Nokia India
Complaint Location: IndiaMaharashtraThane
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Recent Comments
1.
Thu, 01 Aug 2013 - Business Reply from - Nokia India (Nokia India)

Hi, sorry to hear about your experience. Please write to us on social@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.