Aashish Soman
Product Name- Spy pen 16 GB.
Order No. 1022178
I orderd the spy pen on dtd 07-12-2010 and I have recvd pen on dtd 24-12-2010 but when I operated the pen I found that the pen was not working properly, so I contact with ur customer care assistance and as per suggestion I sent back my pen by maruti currier services on dtd 08-01-2011. After few days I contact with customer care and on 19 th jan. 2011 I have received massage on my mobile no. ********19 that Dear customer, your order no 1022178 is ready for reshipping, for any assistance kindly contact ********48 as per this massage I continusely contact with customer care centre but from 19 th jan 2011 to still now I have given only repeated answer from the above centre that ur product ready for reshipping and shorly received u.
Today again I contact with customer care and they give me same answer, and miss bhaghyashri who attend my call give me a promise that my product will received me 7 to 8 days confirmly, and don't tried to submit the complaints or sent mail to compony,wait for 8days it vi be defenately recved back u, but again they chitted my, already i lanch complint against them on consumer daddy, so I kindly request you to please return me my product urgently.
Hope for early action.
Aashish Soman
Swami krupa,
Pride plaza apartment,
Satyanarayan Layout, Arni road
Yavatmal. 445001
An email communication has been sent to NAAPTOL.COM on March 3, 2011, 12:34 am