I gave my micromax phone which i bought from velachery poorvika for repair to poorvika pickup (44767 ticket no) for water lock problem due to recent chennai flood. they gave it to pmw care (under insurance) but i read too many negative reviews about pmw care so decided to withdraw phone without repair, someone in the middle opened the phone, i can not claim warranty now. big time cheaters, the mic was working before giving the phone for repair now its not working. never step into poorivka, never ever buy insurance as they will handover it to pmw care who is rated dead low on too many websites i read