IndiGo Airlines - poor luggage handling
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Complaint by: on February 29, 2016, 10:46 am in Airlines

I travelled through indigo on 27 feb from HYDERABAD to vadodara. My pnr is xe26jn
As soon i reached home i noticed that my luggage suitcase have a crack and cannot be used in future. This was my new suitcase and was using it for the first time on this trip.
I also got a fragile sticker pasted on it. But due to poor handling of luggage by indigo people, i got my luggage broken. I wamt compensation in terms of money so that i can buy a nrw one. This is the second incident of luggage broken by indigo in my case. Preciously i ignored as it was an old suitcase and only due to which it required to purchase a new one. But again i got it damaged. pleasedo something. My money is not to be wasted on baggages.

Complainant's Goal: i want money equivalent to the cost of the suitcase
Complainant's Target: IndiGo Airlines
Complaint Location: IndiaGujarat
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