I had ordered for a Mini Laptop sum days back, actually i wanted it urgently coz i wanted it so that i can gift it to my younger brother. The great thing that i experienced that unlike other online portals i received the product much before the said time. I was really astonished & surprised with this service...so quick..keep it up...not only this when i received it i faced some problem in operating it. Hence i lodged a complaint regarding this on the customer care #...but those guys...really pathetic...dont even listen...I was really dissapointed after this. Hence i mailed them on their domain at "contact@naaptol.com"...i should really thank this executive (Mr. Daniel Colaco) the way he treats the customer is amazing, he also apologised me for the inconvenience i had faced. He himself called me on my phone & explained each & everything so politely, it was really wonderful. It is always good to have such people in the organisation at the desk.. I got all my doubts cleared. I really appreciate dat...My brother is enjoying this product like anything. Thanks Daniel..Thanks Naaptol.
I can assure you that i would surely order one more item from this portal very shortly. Naaptol is really doing great thing in this context.
An email communication has been sent to Naaptol online shopping Pvt Ltd on September 30, 2011, 6:21 pm