Airtel Delhi - Online mobile bill is not getting updated on time.
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Complaint by: Prashant Gautam on August 14, 2009, 12:14 am in Mobile Service Providers

Hi there,

This is in regards to my online mobile bill.

Since last month, online bill is not getting updated on time. Every month, i need to call customer care and made a request to update it.

Do i need to call customer care every month to made a request to update bill?

Is it my headache?

May i know the reason of such issue?

Today just few minutes back i made a request again at customer care.

Please do not provide me any answer such as Technical Issue.

-
Thanks
Prashant Gautam
+91 ********19

Complainant's Goal: Proper Answer
Complainant's Target: Airtel Delhi
Complaint Location: India › Noida
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Recent Comments
3.
Sat, 05 Dec 2009 - Business Reply from - airtel_presence (Airtel Delhi)

Dear Customer,


I would like to inform you that your concern listed on 14th August, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in


Regards,

Mohsin Khan
Airtel Customer Service Team

2.
Thu, 19 Nov 2009 - Business Reply from - airtel (Airtel Delhi)

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,


Mohsin Khan
Airtel Customer Service Team

1.
Fri, 14 Aug 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Delhi on August 14, 2009, 12:14 am