Nokia India - Not satisfiesd with the product nokia 5130 express music
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Complaint by: Abhilash on December 15, 2010, 6:22 pm in Mobile and Cell Phones

Hi,

I have purchased nokia 5130 express music in the month of Jan 2010.

and in the month of March 2010, i have an issue with the instrument, where in the hand set has got struck and was has lost all the data. when contacted the customer service center they had escalted it to their delhi office and has replaced the instrunment.

Now in december i had another issue, with the exchanged instrument ( the data was not getting sync ) in the hand set. I had again contaced your service center and they had once again esclated it to their delhi office and they are replacing my instrument again.

I am surprised with the kind of issues i am facing with NOKIA. in years of time this would be the second hand set which is getting replaced.

My MAJOR WORRY (COMPLAINT) when ever there is an issue i am loosing the all contacts in my mobile and its getting very tough to get back all the contacts back.

Want you to look into this and replace my instrument.

Complainant's Goal: I want my instrument to be replaced with new handset
Complainant's Target: Nokia India
Complaint Location: IndiaAndhra PradeshHyderabad
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Recent Comments
4.
Fri, 25 Mar 2011  Dinesh sharma

Hi,

Sorry to hear about your experience. Please write to us on
nokiaindiadigitalmarketing@ovi.com and do leave your contact. We will have
someone from the team connect with you.

Regards,
Team Nokia

3.
Tue, 21 Dec 2010 - Business Reply from - Nokia Team (Nokia India)

Dear Abhilash,
We are sorry to hear about your experience. Please do mail us your contact. We would get someone from our team contact you shortly.

Regards,
Nokia India Team
nokiaindiadigitalmarketing@ovi.com

2.
Tue, 21 Dec 2010  Nokia Team

Dear Abhilash,
We are sorry to hear about your experience. Please do mail us your contact. We would get someone from our team contact you shortly.

Regards,
Nokia India Team
nokiadigitalmarketing@ovi.com

1.
Wed, 15 Dec 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Nokia India on December 15, 2010, 6:22 pm