Indian Railways - Non-receipt of rail-refund
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Complaint by: Nand /Dani on March 2, 2010, 10:15 pm in Indian Railways

The following is a refund related letter written to ccocstm@claims.indian_rail.gov.in which was not delivered due to mail delivery failure. Could you help me in getting the refund for the ticket mentioned in the following letter:(My contact no. ********32)

To,
The C Comm Manager ( R )
CST Fort Central Railway
Mumbai 400001

Dear Sir,

I had posted my original canceled ticket of Coimbatore Express (
boarding at Pune; Journey: Pune Jn to Coimbatore) along with the
refund claims form as per the directions of the Claims Officer at Pune
Railway Station to you by Speed post on 05th January 2010 for the
refund. It is more than a month but I haven\'t received the refund
amount from you. I am really upset about this. Kindly look into this
matter asap and speed up the refund-dispatch procedure.

Here are the details of the ticket and posting available with me:

Ticket booking details:

PNR no. 833-8776119 ( Printed on the ticket )
Train no. 1013
Purchased at Pune railway station reservation office on 31st Dec 2009
at 13:06:43 through Bank of India Debit card.
MID : 00212********3 TID : 12060244 Batch no: 007221 Invoice no.: 000077
Amount Rs. 1501
Card type: Visa
Authcode: 364007
RRN : ********4007

Posting details:

Sent by Speed Post
Sent on 05th January 2010 at 11.11am
SPCC TMO PUNE 411001
SP EM3********IN
Counter No.: 10, Op-Code : SAM
To: THE C COMM MANAGER, ( R ) CST FORT C RLY
Mumbai, 400001
Amt: Rs.25; Wt: 45gms
From: Mr. Nand Dani, Warje Pune

If you find any discrepancy regarding the info provided kindly let me know.
PLS RESPOND TO THIS EMAIL. Pls sent an acknowledgment-email to me
after you receive this email.

Thanking you.

Yours truly,
Nand Dani

Complainant's Goal: Refund of the cancelled ticket
Complainant's Target: Indian Railways
Complaint Location: IndiaMaharashtraPune
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Tue, 02 Mar 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Indian Railways on March 2, 2010, 10:15 pm