Sir/madam
My Nokia 5800 Xpress music phone was not swithed on after 20 day’s of purchase. It is now under warrenty ,I have given this phone to Nokia Care, Balasore,Orissa.they have taken 24 days to repair,but they have given me a old nokia 5800with different IMEI no. which was not as my 5800.In this phone lot of damages are there with old software version,no free GPS subscription.when I again gave a complain to Nokia care they only updated the software,not given the newer phone.after one day I found that the phone is restating automatically in every 30-45 sec and after 2-3 times of restarting it is switched off. Now after pressing the swith on button it is not switching on similar to first problem.If Nokia care is unable to repair my original phone,they should given me a another new nokia phone as it is under warrenty,but they don’t have a rights to give the older phone which has a lot of problems.Anyhow i want immediately a complete new 5800 model,otherwise I will go for consumer case.

Thanks
Avijit Jena
Mob.No-0********18
Email Id- avijitjena.bls@gmail.com