Nokia India - Nokia

Complaint by Viv on March 22, 2011, 12:45 pm in Mobile and Cell Phones

I purchased Nokia 5130 in aug 2009. The phone was good till jan 2010. it first ran in to a prob on feb 2010. the phone started to crash. some times till will hang. I used the nokia updater tool and updated to the next version. It worked fine for another month. Sometime after the phone was not able to open the browser. i contacted the nokia and they asked me to go to the nokia care. I went there and repaired my phone for free as it was covered under warranty. he guy at the nokia care asked me to extend the warranty by paying rs.500. I asked the reason. He revealed tat all the nokia 5130 are havin the same prob. He said that sometimes the phone will be useless. I was shocked and denied to extend the warranty. Within few days my phone restarted itself and it started to behave as the guy told.
Following are the problems

1. MUSIC PLAYER doesnt work. It shows "NOT ENOUGH MEMORY"(They call it 5130 Music Xpress)
2. Same thing with the Radio "NOT ENOUGH MEMORY"
3. Browser never opens.
4. All the download via gprs fails at the last minute.
5. No application or games work.
6. takes long time to load contacts.
7. Sometime call fails.

I trusted tat nokia is good with quality and believed tat this phone will work for 3 years.
But now i realised Buying this crap for 6000 buck is waste. I should have went for indian mobile micromax which offers the same features at low price.

one more interesting thing, All my friends who purchased this crap 5130 are experiencing the same prob.

Actually i planned to but NOKIA X6. But now BYE BYE NOKIA

So NEVER BUY NOKIA.


email : vivek.psg@rediffmail.com


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Complainant's Goal: Poor Quality product
Complainant's Target: Nokia India
Complaint Location: IndiaTamil NaduErode
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2.
Thu, 24 Mar 2011 - Business Reply from - Team Nokia (Nokia India)

Hi, Sorry to hear about your experience. Please write to us on
nokiaindiadigitalmarketing@ovi.com and do leave your contact. We will have
someone from the team connect with you.

Regards,
Team Nokia

1.
Tue, 22 Mar 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Nokia India on March 22, 2011, 12:45 pm

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