Date: 18-11-2014, Tirupattur

From

V. Anbu
S/o N. Vajiram
4- 38 sakthi nagar
Tirupattur – 635601
Vellore dist. TN.
Cell: ********33, ********03
( Policy No : ********130100006064, Vehicle Reg. No : TN 23 BP 0777 )


To

Through The Chief Manager, DGM/RMs/Deputy managers –Coimbatore, DM-Salem
New Indian assurance co. Ltd. Email:sravi.shankar@newindia.co.in, customercare.ho@newindia.co.in

THE CHIEF MANAGER
NEW INDIA ASSURANCE CO LTD.
GUGAI BRANCH,
NO . 7 bk BUILDING, RAMALINGA MADALAYAR ST. SALEM - 636006.


Dear Chief Manager,

Sub : Notice - under the "Consumer Act 1986". Dissatisfaction of service, an intermediary representing the company and very worst/bad service - reg.

Ref: Policy No : ********130100006064 (Customer Id : PO17796614, Vehicle Reg. No : TN 23 BP 0777.) – reg.

My vehicle met accident on 06-07-2014 near Baluchettisathiram, Kanchipuram District. In this regarded I informed to your insurance company gugai (720407) branch officer and vehicle dealer : SKS automobiles salem.

POLICY DETAILS :
Policy no : ********130100006064.
PREV. POLICY NO: ********120100005181
vehicle Reg. no : TN 23 BP 0777
MAKE AND MODEL: MAHINDRA - VERITO D4
Engine no: MA1LSRGKFC2J23982/D168829
COLOR: WHITE
BRANCH DETAILS : GUGAI BO (720407)
NO . 7 bk BUILDING, RMAALINGA mADALAYAR ST. SALEM - 636006.


After, baluchettisathiram Police verifications and enquiry. my vehicle handover to SKS automobiles S/R: 2/152 omlaur road, mamangampost salem 636302 in present of your branch officer on 10-07-2014 with all necessary documents.

At time, I am claiming total damage. But your company and SKS automobiles unethical playing in my life. Still i am donot know about, what doing on between YOU (your gugai branch) and SKS automobiles?

(In mean while i paid Rs. 25,000/- to the SKS Automobile dealer through my a/c to SKS company A/c no: 01********8613.)

Now, more than Four months over (nearly 130 days). You and SKS automobiles not hand over my vehicle.

SKS automobiles manager said that “your insurance claim is not settled properly”.

This is show your actives that is you not obey and followed the act and regulation of "IRDA" and also consumer act - “COMPLAINT UNDER SECTION 12 / SECTION 17 SECTION 21 OF THE CONSUMER PROTECTION ACT, 1986”.


In this regard I personal affect physically and mental because of your worst and unethical service.

In last 4 months I visited SKS Company and your branch officer on 20 times and above. But my vehicle is not ready (still now). Because of your worst actives I loosed by business and I have spent more and more money for recent vehicle in last 4 months for my business and personal work. Totally I loosed Rs. 10,00,000/- because of you in last 130 days.

Under the “COMPLAINT UNDER SECTION 12 / SECTION 17 SECTION 21 OF THE CONSUMER PROTECTION ACT, 1986” . I am claiming Rs. 10,00,000 /- .

Kindly acknowledge this email.

with harm regards

V. Anbu
S/o N. Vajiram
4- 38 sakthi nagar
Tirupattur – 635601
Vellore dist. TN.
Cell: ********33, ********03
( Policy No : ********130100006064, Vehicle Reg. No : TN 23 BP 0777 )