Dear Ratna Kishore,

Please accept our sincere apologies over the incident.
I have escalated the issue to the concern vendor & logistics team, as per the status of your account product has been shipped by the vendor.

Kindly allow 48 to 72 working hours to respond to your concern. In the interim we would investigate the case & revert back to you with the details.

Please be assured of complete & satisfactory resolution.

You can also call us at ********00 or write your grievance at support@naaptol.com.


Regards,
Support Team.