Hi all,
still showing the same report tht reshipment had been done,but i haven\'t received any update regarding the same through the customer care,Pls tell me when i will get revert from U ppl and when I am getting my phone or money back
Its more than 2 month since i had send the phone to ur service centre to get my phone repaired since then I am hearing only remarks tht i will get my phone soon,but after 1 month no call had been made to me regarding the same tht when i will be receiving my phone back.

Pls tell me wht i hv to do to get my phone back...
it had cost me more than wht the actuall price was 4999,but now if i calcullate all the calls i had made 2 u to borrow and then get my phone back it had cost me more than 6000/- as i had made 30 calls fr the same.

I never expected tht u ppl will treat ur customer like this.
U and ur customer service is pathetic and U ppl consist a bunch of thieves who had opened a company just to cheat ppl around.

Hope and wish nobody falls in ur trap,if i get a mail id of any of the media person i will mail the same things to them..

Below is the copy for ur refernce which is appering in ur site.



Order Details
Product : Touch P-phone
Quantity : 1
Order Amount : Rs. 5199.00
Current Status : Re Delivered

Shipping Detail : ANIL SINGH
COMPANY NAME: SPARSH B.P.O SERVICES LTD, PLOT NO: 94 & 95, AREA NAME: UDYOG VIHAR, PHANE NO:4, INDUSTRIAL COMPLEX DUNDAHERA

NEAR MARUTI MATERIAL GATE, GURGAON

INDUSTRIAL COMPLEX DUNDAHERA - 122016 (HARYANA)
********60 / ********44

Order State State Date States Updated
Re Delivered 2010-03-31 19:46:55.0 Remark : As per Manoj First Flight MIS NON COD report recd on 29.03.10
Reshipment Delivery Date : -

Order Reshipped 2010-03-02 10:36:00.0 Remark : As per CONNECTION details recd by Kanchan First Flight on 02.03.10
Reship AWB No : B11903619
Reshipment Date : 2010-02-03 00:00:00.0

Ready for Reshipping 2010-02-21 13:47:12.0 Remark : As Per Mail Recd. from Minal Vichare (CRM) mark as parcel received back as on 20/02/2010-4.22pm

Request for Replacement 2010-02-20 18:45:58.0 Remark : product faulty

Parcel Received Back 2010-02-20 18:13:51.0 Remark : As Per Mail Recd. from Minal Vichare (CRM) mark as parcel received back as on 20/02/2010-4.22pm

Dispatch From Customer End 2010-02-20 10:54:09.0 Remark : Product faulty case. faulty product received at vendor address...As per confirmation mail from rupesh dated 19/2/2010

Reverse Pickup 2010-02-20 10:54:06.0 Remark : Product faulty case. faulty product received at vendor address...As per confirmation mail from rupesh dated 19/2/2010

Order Delivered 2009-12-21 10:49:05.0 Delivery Date : -
Remark : As per First Flight delivery & RTO status report received on 19/12/2009

Order Shipped 2009-12-09 17:54:42.0 Shipment Date : 2009-09-12 00:00:00.0
AWB Number : LB0706569
Remark : As per First Flight CONNECTION DETAILS status report received on 9/12/2009

Picked Up 2009-12-09 16:53:04.0 Remark : P_Atlas_08Dec09_FF_COD_435

Cargo Ready 2009-12-07 18:30:45.0 Remark : -

Order Verified 2009-11-26 16:56:55.0 Remark : JAHAN