Order No. 3697795
Rahul Mauerya
********68
rahul.mauerya@gmail.com


I bought a HTC EVO 4G CDMA Mobile from Naaptol.com online and that was not working properly so i complaint to naaptol. they told me that please send it on our office address and you will get a new mobile or refund whatever you want. i sent that mobile to naaptol.
After few days i called to naaptol customer care and the told me please send POD and after received POD you will get your refund within 21 days.
Still I am calling to them and they always says that we don't have any record about your refund i am sending your refund request please wait, you will inordinately give you refund. they also accept that we got your POD on 19th June, 2012.
Please help me to receive my refund from naaptol.
My Order no is 3697795.

Naaptol refund policies are as following

For Online Refunds
• In case the payment mode of the refunded order is Online (Credit Card/Net Banking) the amount will be refunded to the customer Card Account.
• Refund will be done within 2 working days from the date of request of refund.
• For online refund the transaction might take 3-5 working days to reflect into your account.
For Offline Refunds
• In case the payment mode of the refunded order is offline (COD/Cheque/DD/any other offline payment mode) the mode of refund will be through Cheque.
• Refund will be done within 2 working days from the date of request of refund.
• Refund cheques will be sent to the billing address of the refunded order.