Karbonn Mobiles - Karbonn K310 and Service Center Experience
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Complaint by: hari on October 19, 2009, 10:05 pm in Mobile and Cell Phones

Hi,

I have bought K310 from Saravana Stores,chennai on 09/10/2009.With in few hrs,i found that the mic is not working.Then I requested the shop
to replace the mobile.They also gave me the new mobile.But that one also was having some issue with headset.So i gave that handset to the
UTL service center in choolaimedu,chennai on 10/10/2009 itself.

After few days they found that the issue is with the motherboard and they will replace with new mother board and return on 19/10/2009.
Today morning i visited the SC and they told that they didnt receive the motheboard yet and will get before evening.I called them again in the evening,
they replied like i have to go to purchased shop to the get the new handset.Its really unfair.Being an authorised SC,they should replace me the handset with the new one.

I have bought K330 couple of months back and its working fine till date.Actually i was impressed with karbonn and i suggested many of my friends and relatives to get Karbonn.Still now we(Friends/Relatives) have got more than 4 Karbonn mobiles.

Unfortunetly the current one K310 is causing many problem and i am not satisfied with the Service center.

Service Center Address:

KSC - M/s United Telelinks (Blr) Limited
Flat No.S-4, Old No-81, Ground Floor,Thiruvallurpuram, 1st street,Choolaimedu,Chennai 600094.

I need a replacement of the handset as i havent used that even a single day from the date of purchase.Please do the needful

The worst part of Karbonn now is customer care numbers and Email ids...Being a company,they dont have proper mail ids or Contact numbers to reach them.

None of the mail ids like support@karbonnmobiles.com or contact@karbonnmobiles.com is working.Their customer care number mentioned in the warranty card is not reachable or busy always

Note: If you are not concerned about this compliant,i am sure that i will not suggest karbonn anymore and will spread this information as much as possible as a dissatisfied customer.

Regards,
hariharan k
harihak@gmail.com

Complainant's Goal: Need replacement of the Handset
Complainant's Target: Karbonn Mobiles
Complaint Location: IndiaTamil NaduChennai
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Recent Comments
29.
Mon, 28 May 2012  Sharanu

Sir i had taken karbonn k9 mobile from another person starting karbonn mobile was good but later one message coming daily from the no. 54242 and 3rs/sms is deducting from my cell plz stop that message my no. Is ********43 balance is deducting daily from the above no. Plz plz stop that message i am kindly requesting you sir thank u i think u will solve my problem

28.
Fri, 16 Sep 2011  mohanraj

karbon mobile a1service very worst several times my reminder noaction taken for the last 3weeks in cit nagarservice center

27.
Sat, 23 Jul 2011  Rk multi service

sir i want service centre my contact no ********87

26.
Sat, 23 Jul 2011  Rk multi service

sir i want service centre in my town. and i think i perfect 4 this job, i hope u read my comment and reply me. sir my contact no. ********87

25.
Tue, 31 May 2011  MohdAreeb

I have Karbonn mob k46 mobile keypad is not working.Aligarh Kerbonn care AV Infosis is not recived my call.

24.
Fri, 26 Nov 2010  vikrant

Hello,

This is to bring to your kind notice that I had purchase one karbonn mobile model number K-343 on 29/09/2010 from Manish Mobile Market Nagpur, but I was getting issue about charging only in one week & it stopped working. I Went to the authorised service centre( OM Electronics, Nagpur) & my receipt no. is 5751 & Complaint iD is KJASPMH034, where the person said that it will take one months to get it repaired,but Have been completed a month although i dodn't get any reply from Service centre & Karbon Mobile also when i contacted to OM Electronics they said When Mobile will come to us they will be notified to me & You don't need to come our Centre.None of the mail ids like support@karbonnmobiles.com or contact@karbonnmobiles.com is working.If you are not concerned about this compliant,i am sure that i will not suggest karbonn anymore and will spread this information as much as possible as a dissatisfied customer.

Should the customer expect this kind of behavior from such a big mobile company? Or the dealers’ think customers are fool…so kindly sort out the matter on your end and revert back at the earliest.

Regards-

Vikrant(Nagpur)MS
********23

23.
Mon, 22 Nov 2010  sadiq

I support this complaint.

22.
Thu, 18 Nov 2010  Veer

I support this complaint.
i have bought K30 mobile but within 3months the curser is not working how incrediable, requesting you plz do not disturb the customer nobady will purchase your product.

21.
Tue, 28 Sep 2010  silambarasan

the speaker was not working. i repaired again. but also not working

20.
Wed, 01 Sep 2010  pradeep sharma

plugin eairphone not working..

19.
Wed, 25 Aug 2010  p muralikrishna

I support this complaint.

18.
Mon, 09 Aug 2010  Firos Khan

i Bought a k442 karbon handset.....function is very slow....mobile will be unlock after few seconds if done it.....i having 1 yr warranty....may pls have chennai service centre number...or address pls...

17.
Thu, 29 Jul 2010  shiv

I need Lcd for K450 which i havent got since 3months. Plz arrange it in allahabad.

shiv
********21

16.
Mon, 26 Jul 2010  nitin verma

i have karbonn K450,mobile screen is not working.i want to parchase new screen but i not got screen any ware.Plz send it ASAP.

Regards
nitin verma
allahabad.
********27

15.
Fri, 25 Jun 2010  Marina Pariyar

I need Lcd for K444 which ihavent got since 3months.

14.
Thu, 24 Jun 2010  Meganathan

i have karbonn K10, mobile keypad
is not working
I need your service center in nearest Cental Railway Station.
pls sent me ASAP
Regards
Mega

13.
Thu, 24 Jun 2010  Meganathan

i have karbonn K10, mobile keypad
is not working
I need your service center in nearest Cental Railway Station.
pls sent me ASAP
Regards
Mega