I had booked an e-ticket from Secunderabad to Bangalore for 4th of January 2011 in Rajdhani Express.
Unfortunately on travelling day train was running late for more than 7hrs, so I cancelled my trip & opted to travel via road.
Since that chart was already prepared I raised TDR on 5th Jan 2011 (within the time limit which is, 24 hrs after the arrival of the train.) but the amount is still not refunded to my account.
I am pated the screen shot of the canceled ticket, for reference.
Transaction Details
PNR Number: 2414424772 Ticket Type: eticket Transaction ID: 02********
Booked On: 2-12-2010 Class: 3A Internet Service Charge: Rs 20.00
Date Of Journey: 04/1/2011 Railway Zone: SWR Bank: ICICI
Total: Rs 1045.00 Train No: 12430 Ticket Charge: Rs 1025.00
From Station: SECUNDERABAD JN(SC) Quota: General To Station: BANGALORE CY JN(SBC) IRCTC Zone: Regional Director /Southern Zone (IRCTC), Chennai
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Pratheesh Rajan 27 Male B1 0030/ UB Booked
TDR Details
Reason For TDR: Train Late More Than Three Hou
rs And Passenger Not Travelled
. TDR Status: CCM Registered Reference No: ekt2011015001975134
TDR Zone: SWR TDR Filing Date: 05-Jan-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
An email communication has been sent to Indian Railways on February 13, 2011, 1:57 pm
I support this complaint. we have also not yet received our ticket refund amount for rs 4653 vide pnr no ********92 cancelled on 15.03.2011 train no 12331 from howrah to jammu of A/C II PLEASE HELP US